Online Order Management
Harmony's POS software has the ability to fulfil your online
orders.
With a Ship from Store order, Harmony has the ability to
determine the best warehouse or store to fulfil the order. It can
also split orders if necessary, and work towards the minimum number
of splits in order to fulfil the order. Integrating with either
Shippit or Australia Post will also allow for the shipment to be
booked in straight away.
When the customer opts to Click and Collect, coupled with
Harmony's APIs, the stock level at a store location can be
determined by websites. Customers can then select their
prefered location, so in reality, Harmony provides a near real
time Click and Collect experience.
Once orders reach the POS, there is a flashing message asking
the sales person to fulfil the online orders. The POS also has the
ability to reject all or part of an order that cannot be
completed.