Services & Support

Services

Consulting

Professional consulting is an essential part of any computer system installation.

You need to be sure your business and information needs will be met, and that the system will work with others that you have, protecting your investment.

FBS provides consulting services in the areas of:

  • System design and analysis
  • Appraisal of requirements
  • System integration with existing applications
  • Implementation scheduling and supervision
  • Installation

The installation is a very important phase - and it's also a time when problems can occur.

That's why the installation of Harmony is only conducted by senior technical staff, using our proven methods.

We ensure the correct set up and configuration of both hardware and software, efficient systems implementation, smooth transfer and acquisition of data and more.

We can even manage your cabling and networking needs.

Service and Support

We provide very high levels of service and support, and each and every client is important to us.

The people who write the software support the software, which means any problems are resolved promptly and competently.

In addition to our staff, we have a customer service methodology to make sure you get the help you need, when you need it.

Our efficient and friendly Help Desk operators are there to log your support calls and diagnose problems, while our comprehensive Job Control system tracks and manages every single incident, ensuring we respond quickly.

Training

FBS provides comprehensive training for Harmony users, including training programs for accounting, clerical, warehouse and manufacturing personnel, and managers who need to get the most out of the system.

Our courses are designed to give people the skills they need quickly and professionally.

Website Design and Implementation

Have your Web site designed and implemented by Future Business Systems. Services offered include conceptual design through to implementation and training.